Delivery

United States

WE OFFER FREE STANDARD DELIVERY ON ALL ORDERS OVER $30

  • Standard Delivery- 1-5 Buisness Days $5.95
  • 2nd Day Air Delivery - 2 Buisness Days $12.95
  • Overnight Delivery/Next Day $16.95
Please note orders must be placed by 2pm to qualify for Ovenight Delivery

United Kingdom

WE OFFER FREE STANDARD DELIVERY ON ALL ORDERS OVER £30

  • Standard Delivery 1-5 Buisness Days  £4.95
  • Next Day ( orders placed before 2pm)  £6.00
  • Next Day AM Delivery ( orders placed before 2pm) £8.00
  • Saturday Delivery  - Orders placed before 2pm Monday to Friday £10.50


Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge. Any delivery timescales are indicative only.
Lipstick Queen will not deliver to PO BOXES
Please be aware that deliveries maybe subject to customs, regulatory or legal restrictions. To comply with local legislation you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply. We are unable to accept any responsibility for any charges incurred and are unable to offer any assistance or advice. We advise that you check with your local customs agent before placing an order.
You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or cancel the order in accordance with your cancellation right and/or return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.

Returns

We hope you will be completely delighted with your order. However if for any reason you are not, we are happy to offer an exchange or replacement as long as you return it to us within 28 days, unopened, unused and in its original condition. We reserve the right to refuse an exchange or replacement if items are non-saleable. Parcels must be returned back by registered post. Please contact customer services for further information : customerservice@lipstickqueen.com
Your statutory rights are not affected.

Hazardous Materials

Certain items considered Hazardous Materials (HAZMAT) including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, nail polish etc.) are required by the U.S. Department of Transportation to be shipped by Ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend UPS Ground. Regrettably, these items cannot be shipped to Alaska, Hawaii, or Puerto Rico.